Frequently Asked Questions

The Shop

What is An Ceathrú Póilí?

An Ceathrú Póilí is an independent bookshop specializing in Irish language and Irish interest books. We sell from our shop in Belfast’s Gaeltacht Quarter and on our website at anceathrupoili.com.

Why shop at An Ceathrú Póilí?

An Ceathrú Póilí is an independent bookshop. For almost 35 years we have been selling well known books and Irish resources, but also have a keen eye for finding and making available lesser-known or rare publications. We are all about supporting authors and artists from the local area and throughout the Gaelic world.

How do I contact An Ceathrú Póilí?

You can contact us in many ways. Full contact information is available on the contact page. We would be more than happy to hear from you! 🙂


Catalogue

Do you sell eBooks?

We don’t sell eBooks at the moment, although we do hope to at some point in the future.

Where can I find vouchers?

Coupons are sent out from time to time to promote new publications. Join our mailing list to receive updates.

You can also buy vouchers in-store.

Can I order a gift card?

You most certainly can. For special occasions or as a treat, you can order a voucher and we’ll post it out to you.

Vouchers cannot be exchanged for cash and are non-refundable.

What if I can’t find what I’m looking for?

If you can’t find what you’re looking for, don’t hesitate to get in touch. We should be able to get it in for you!


Your Order

How do you deliver?

We deliver using both Royal Mail and mail couriers depending on your order. For larger books or heavier orders we use a courier. Delivery cost is based on the weight of your goods, with postage costs included. If you have any questions, don’t hesitate to contact us.

Do you deliver internationally?

Most definitely – we ship around the world, from New York to Abu Dhabi! Shipping will cost slightly more and will depend on your location and which Royal Mail or Courier zone you reside in.

Can I place a phone order?

You can place a telephone order by calling us on one of the numbers below. Have a browse through our online shop to find what you are looking for, and if you don’t find it, we could well have it in stock in-store.

Telephone Numbers
The North & Britain: 028 9032 2811
The South: 048 9032 2811
International: +4428 9032 2811

Payment
After your phone order has been placed we will send a payment request to your email address using PayPal. You do not need a PayPal account to make a payment, you can simply use your debit/credit card on PayPal’s secure payment page.

See also: I don’t have a PayPal account. How can I pay for an online purchase?

My book hasn’t arrived…

We aim to have all in-stock books with you within seven days (international orders may vary). If your book hasn’t arrived by then, drop us an email with your order number (available from My Account).

At checkout, tracked shipping options may be available in your country. If so, the delivery method will clearly be labelled ‘Tracked’.

I would like to return by Book/CD

In-store

If ordering a book in-store, you can return your purchase within 5 working days. Our policy for unwrapped CDs is the same. If you buy a shrink-wrapped CD, please keep the shrink-wrap intact.

Online

If you made your purchase online you can request a refund within 10 days from the date of receipt. We cannot issue refunds until we have received the book/disc. All products should be returned in brand new condition.

Which payment methods are accepted?

We offer two safe and secure online payment options. You can pay by debit or credit card at checkout or if you prefer, you can select Paypal to process your payment.


Miscellaneous

Do you publish books?

We’re much too busy!


Privacy

Are my private details safe?

Yes. An Ceathrú Póilí never shares customer information with any third party.

Does anceathrupoili.com use cookies?

This website uses cookies to provide an enhanced user experience. For more information, check our Cookie Policy.