Contact Us

Terms, Conditions & Privacy

General questions

What is An Ceathrú Póilí?

An Ceathrú Póilí is an independent bookshop specializing in Irish language and Irish interest books. We sell from our shop in Belfast’s Gaeltacht Quarter and on our website at anceathrupoili.com.

What shop at An Ceathrú Póilí?

An Ceathrú Póilí is an independent bookshop. For almost 35 years we have been selling well known books and Irish resources, but also have a keen eye for finding and making available lesser-known or rare publications. We are all about supporting authors and artists from the local area and throughout the Gaelic world.

How do I contact An Ceathrú Póilí?

On this very page! 🙂 

Do you sell e-books?

We don’t sell eBooks at the moment, although we do hope to at some point in the future.

Do you sell e-books?

We don’t sell eBooks at the moment, although we do hope to at some point in the future.

I can't find the book I'm looking for.

If you can’t find what you’re looking for, don’t hesitate to get in touch. We should be able to get it in for you!

Payment, shipping & returns

How do you deliver?

We deliver using Royal Mail, Fastway and Parcelforce and mail couriers depending on your order. Delivery cost is based on the weight of your goods, with postage costs included. If you have any questions, don’t hesitate to contact us.

Do you ship internationally?

Most definitely – we ship around the world, from New York to Abu Dhabi! Shipping will cost slightly more and will depend on your location and which Royal Mail or Courier zone you reside in.

Can I place a telephone order?

Because we run a physical shop as well as an online shop, we can only take telephone orders when time allows. If in any doubt, please call us.

Telephone Numbers
The North & Britain: 028 9032 2811
The South: 048 9032 2811
International: +4428 9032 2811

Payment
Payments are taken by credit/debit card by phone. All major cards are accepted.

My order hasn't arrived.

Note: due to Covid-19, there have been known delays for certain services. We haven't had many issues, but can't promise there won't be a few extra days waiting time.

We aim to have all in-stock books with you within seven days (international orders may vary). If your book hasn’t arrived by then, drop us an email with your order number (available from My Account).

At checkout, tracked and signed-for shipping options may be available in your country. If so, the delivery method will clearly be labelled ‘Tracked’ or ‘Signed For’.

Please allow an extra few days for dispatch if your book was backordered.

I would like to return by order.

In-store

If your book was purchased in-store, you can return your purchase within 5 working days. Any items that were wrapped (such as CDs or book packages) must still be in their untorn wrapping.

All items must be returned in the condition in which they were purchased.

Online

If you made your purchase online and would like to return it, please follow the instructions below:

  1. Email us to let us know that you will be returning the order.
  2. Send your order to the address on this page (we unfortunately do not have a freepost address).
  3. Make sure to keep a copy and to send us a copy of the postal service receipt for tracking, or if we need to make enquiries.

Online Returns Notes

  1. We can only accept refund requests for books within three days of you receiving it according to our courier's drop-off date.
  2. All books must be in brand new condition.
  3. Second-hand books cannot be refunded.
  4. If your book or CD was sealed (film wrap, shrink-wrap), this must still be intact and untorn.

If you have any questions, please make sure to email us or to give us a call.

Which Payment Methods are accepted?

An Ceathrú Póilí’s online payments are processed safely and securely using Stripe, a payment provider set up by two young Irishmen. We also accept Paypal.

Our website is secure and payments are encrypted, meaning you can shop with total ease of mind.

Do you offer tracking?

Tracking and Signed For options are offered for some orders. Please choose the best shipping option for you at checkout.

Tracking delivery services are clearly marked as ‘Tracked and Signed’.

Following receiving your order confirmation, you will receive a further email containing your Royal Mail tracking code. This code will also be visible by checking the order in your account.

You can use this tracking number to track your parcel on the Royal Mail website.

Privacy

Are my private details safe?

Yes. An Ceathrú Póilí never shares customer information with any third party. Please consult our privacy policy.

Does anceathrupoili.com use cookies?

This website uses cookies to provide an enhanced user experience. For more information, check our Cookie Policy.

Contact details

Location & Phone

An Ceathrú Póilí
216 Falls Road
The Gaeltacht Quarter
Belfast BT12 6AH
County Antrim

Phone: 028 9032 2811

Mon-Fri: 9:30am-5:30pm
Saturday: 9:30am-4:00pm
Sunday: 1;00PM-4:00PM (from Sun 5 December)

Email us below.

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