Teagmháil

We deliver using Royal Mail, Fastway and Parcelforce and mail couriers depending on your order. Delivery cost is based on the weight of your goods, with postage costs included. If you have any questions, don’t hesitate to contact us.

Most definitely – we ship around the world, from New York to Abu Dhabi! Shipping will cost slightly more and will depend on your location and which Royal Mail or Courier zone you reside in.

Because we run a physical shop as well as an online shop, we can only take telephone orders when time allows. If in any doubt, please call us.

Telephone Numbers
The North & Britain: 028 9032 2811
The South: 048 9032 2811
International: +4428 9032 2811

Payment
Payments are taken by credit/debit card by phone. All major cards are accepted.

Note: due to Covid-19, there have been known delays for certain services. We haven't had many issues, but can't promise there won't be a few extra days waiting time.

We aim to have all in-stock books with you within seven days (international orders may vary). If your book hasn’t arrived by then, drop us an email with your order number (available from My Account).

At checkout, tracked and signed-for shipping options may be available in your country. If so, the delivery method will clearly be labelled ‘Tracked’ or ‘Signed For’.

Please allow an extra few days for dispatch if your book was backordered.

In-store

If your book was purchased in-store, you can return your purchase within 5 working days. Any items that were wrapped (such as CDs or book packages) must still be in their untorn wrapping.

All items must be returned in the condition in which they were purchased.

Online

If you made your purchase online and would like to return it, please follow the instructions below:

1. Email us to let us know that you will be returning the order.
2. Send your order to the address on this page (we unfortunately do not have a freepost address).
3. Make sure to keep a copy and to send us a copy of the postal service receipt for tracking, or if we need to make enquiries.

Online Returns Notes

1. We can only accept refund requests for books within three days of you receiving it according to our courier's drop-off date.
2. All books must be in brand new condition.
3. Second-hand books cannot be refunded.
4. If your book or CD was sealed (film wrap, shrink-wrap), this must still be intact and untorn.

If you have any questions, please make sure to email us or to give us a call.

An Ceathrú Póilí’s online payments are processed safely and securely using Stripe, a payment provider set up by two young Irishmen. We also accept Paypal.

Our website is secure and payments are encrypted, meaning you can shop with total ease of mind.

Tracking and Signed For options are offered for some orders. Please choose the best shipping option for you at checkout.

Tracking delivery services are clearly marked as ‘Tracked and Signed’.

Following receiving your order confirmation, you will receive a further email containing your Royal Mail tracking code. This code will also be visible by checking the order in your account.

You can use this tracking number to track your parcel on the Royal Mail website.